Frequently Asked Questions
Use this page as the full website FAQ library for sales, SEO and buyer education.
TotalStore is a connected POS and business operations platform for retail, fuel, convenience, grocery, liquor, smoke shop, restaurant, cafe, bakery, bar and multi-location businesses.
A basic POS focuses mainly on checkout. TotalStore connects checkout to inventory, pricebook, back office reporting, employee management, payments, loyalty, fuel, lottery, digital displays, scan data, online ordering and multi-location control.
Yes. The platform should support single-location businesses while giving them tools normally expected from larger systems.
Yes. Operators can manage location-specific activity while keeping head office visibility across sales, inventory, employees, promotions and reports.
Yes. Mobile access helps owners view reports, monitor sales, update inventory, check alerts and manage operations remotely.
Yes. Inventory tools, barcode scanning, real-time updates, low-stock alerts, purchase tracking and reporting can reduce manual entry and improve accuracy.
Yes. Fuel management content covers deliveries, inventory, invoices, pricing, reconciliation, reporting and location-level oversight.
Yes. Lottery features can cover ticket and pack tracking, sales reports, confirmations, reconciliation and optional digital lottery displays.
Yes. Loyalty and campaigns help reward customers, launch offers, promote products and track customer engagement.
Yes, where enabled. Online ordering can include order consolidation, menu control, pickup, delivery and payment workflows.
Yes. Scheduling, timesheets, clock-ins, permissions, payroll reporting and performance visibility can be part of the workforce content.
The website should explain secure access, permissions, backups and infrastructure protections without making unsupported compliance claims.
Still Have Questions?
Request a demo and our team will walk through the modules, business fit and implementation needs.